前厅英语2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载

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Lesson One Accepting A Booking1

Lesson Two Reserving A Double Room6

Lesson Three Booking A Single Room11

Lesson Four Reserving A Triple Room15

Lesson Five Booking A Suite20

Lesson Six Booking Rooms24

Lesson Seven Filling In The Registration Card29

Lesson Eight A Mistake In Reservations35

Lesson Nine The Bellboy Shows The Guest His Room39

Lesson Ten Checking Out Late44

Lesson Eleven Something Is Not Working49

Lesson Twelve Checking In A Tour Group54

Lesson Thirteen A Babysitter59

Lesson Fourteen A Room Change63

Lesson Fifteen Mail，Faxes And Telexes66

Lesson Sixteen Key Cards69

Lesson Seventeen Transportation74

Lesson Eighteen A Guest Move To The Top Floor78

Lesson Nineteen Checking Out81

Lesson Twenty Charging For Children86

Lesson Twenty-One Accepting Credit Cards90

Lesson Twenty-Two Exchanging Money95

Lesson Twenty-Three Electric Razors And Other Services100

Lesson Twenty-Four The Lost And Found104

Lesson Twenty-Five The Health Club And A Safe Box109

Lesson Twenty-Six Three Messages115

Lesson Twenty-Seven A Business Meeting121

Lesson Twenty-Eight The Banqueting Office And A Restaurant125

Lesson Twenty-Nine Handling A Complaint130

Lesson Thirty Discounts134

Lesson Thirty-One Making Telephone Calls138

Lesson Thirty-TWO Getting Through144

Lesson Thirty-Three Giving Information150

Lesson Thirty-Four A Problem With The Mini-Bar155

Lesson Thirty-Five A Guest With Animals159

Lesson Thirty-six Where Are You163

Lesson Thirty-Seven The Guest Pays His Bill167

Lesson Thirty-Eight A Reservation For A Restaurant173

Lesson Thirty-Nine A Dress From India178

Lesson Forty Guests With Problems184

Lesson Forty-One A Room Needs Cleaning189

Lesson Forty-TWO Complaints And Problems196

Lesson Forty-Three The International Spelling Code203

Lesson Forty-Four Tailoring211

Lesson Forty-Five Cultural Events219

Lesson Forty-Six Eating In The Hotel226

Lesson Forty-Seven Room Service233

Lesson Forty-Eight A Good Meal240

Lesson Forty-Nine A Package For Mr.Martin246

Lesson Fifty Letters258

附录I Housekeeping Supplies269

附录Ⅱ Countries，Eanguages，Nationalities277