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实用空乘英语2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载

何丽娜，刘英，赵波主编；章小瑾，周淑华，傅凌芳等副主编著
出版社：南昌：江西高校出版社
ISBN：9787549321995
出版时间：2013
标注页数：186页
文件大小：6MB
文件页数：201页
主题词：民用航空－乘务人员－英语－高等职业教育－教材

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图书目录

Project One Check-in Service1

Lead-in1

Project Description3

Key Terms and Expressions4

Practical Skills6

The Procedure of Check-in Service6

Task Practice10

Airport Announcement10

Situational Dialogue for Check-in Service Ⅰ11

Situational Dialogue for Check-in Service Ⅱ14

Further Reading16

Unaccompanied Minor16

Application for Pets Transportation18

Project Two Boarding and Greeting19

Lead-in19

Project Description21

Key Terms and Expressions23

Practical Skills25

The Procedure before Boarding25

The Procedure of Boarding26

Seat Maps27

Cabin Layout28

Task Practice29

Airport Announcement29

Situational Dialogue for Boarding and Greeting31

Situational Dialogue for Luggage Service34

Further Reading36

XIAMEN AIR36

Announcement for Safety Demonstration37

Project Three Meal and Drink Service38

Lead-in38

Project Description40

Key Terms and Expressions41

Practical Skills43

Catering Service Flow Chart43

Task Practice45

Airport Announcement45

Situational Dialogue for Meal and Drink Service46

Further Reading50

Chinse Traditional Food50

Special Food Service50

Project Four In-flight Entertainment Service52

Lead-in52

Project Description54

Key Terms and Expressions56

Practical Skills57

Forms of In-flight Entertainment Service57

Task Practice58

Airport Announcement58

Situational Dialogue for In-flight Entertainment Service58

Further Reading61

Entertainment61

Project Five Duty Free Sales64

Lead-in64

Project Description66

Key Terms and Expressions68

Practical Skills69

The Procedure of Duty-free Sales Service69

Task Practice70

Airport Announcement70

Situational Dialogue for Duty-free Sales71

Further Reading74

Allowances on Return to Australla74

Project Six Special Passengers Service75

Lead-in75

Project Description78

Key Terms and Expressions79

Practical Skills80

Special Passengers Service80

Task Practice83

Airport Announcement83

Situational Dialogue for Special Passenger Service84

Further Reading87

Services Specific to Different Disabilities87

Project Seven Special Situations Service90

Lead-in90

Project Description92

Key Terms and Expressions93

Practical Skills95

The Procedure of Handling Flight Delay95

Task Practice95

Airport Announcement95

Situational Dialogue for Special Situation Service Ⅰ97

Situational Dialogue for Special Situation Service Ⅱ100

Further Reading103

Turbulence103

Project Eight Landing105

Lead-in105

Project Description107

Key Terms and Expressions109

Practical Skills110

The Procedure of Landing110

Forms to Fill in Prior to Landing110

The Procedure of Claiming of Lost Property111

Task Practice112

Airport Announcement112

Situational Dialogue for Landing Ⅰ113

Situational Dialogue for Landing Ⅱ115

Further Reading118

How Safe?118

Practical Training120

Part 1 Crew Service120

Part 2 The Crew Announce122

Appendix133

1．The Code and Logo of International Airline Airway133

2．The code of Maior City in China134

3．Practical Vocabulary for Cabin Service135

4．Interview Techniques138

5．Interview Questions for Cabin Attendants140

6．The Mock Interview145

Listening Materials and Exercise147

Reference186