Principles of leadership and management in law enforcement2025|PDF|Epub|mobi|kindle电子书版本百度云盘下载

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1 Introduction to the Modern Police Agency1

Key Individuals， Concepts， and Issues1

Definitions1

Chapter Objectives1

Introduction2

Management and Leadership3

Evolution of the Modern Police Department5

Early Policing5

Early English Law Enforcement5

Development of Established English Police Forces7

Policing in the American Colonies9

Policing in Urban America10

State Police12

Police Reform Era12

Progressive Era12

Professionalism13

Wickersham Commission13

Policing in the 1950s and Early 1960s15

War on Crime Era15

Community Policing17

How Does Community Policing Affect the Role of the Police Supervisor？19

Policing Styles21

Watchman Style21

Legalistic Style22

Service Style22

Development of Police Management Theory23

Traditional Management Model23

Scientific Management23

Bureaucratic Management23

Administrative Management24

Leadership24

Human Relations Model25

Behavioral Science Model25

Systems Theory26

Contingency Theory26

Human Resources Model26

Organizational Culture29

Questions in Review29

Biggest Mistakes Police Leadership Makes and How to Avoid Them31

Lucky or Cunning and Resourceful31

What Is Your Opinion？ And Your Justification for That Opinion？31

End Notes32

2 Introduction to Management Theory35

Key Individuals， Concepts， and Issues35

Definitions35

Chapter Objectives36

Introduction37

Management Theory39

Scientific Management40

Frederick Winslow Taylor40

Henry Gantt41

Frank and Lillian Gilbreth43

Bureacratic Management44

Max Weber44

Administrative Management48

Henri Fayol48

Mary Parker Follett49

Chester Barnard50

The Humanistic Management Approach50

The Human Relations Movement50

Elton Mayo50

Abraham Maslow51

Behavioral Systems53

Kurt Lewin53

The Human Resources Perspective54

Douglas McGregor54

Rensis Likert56

Systems Approach57

Peter Drucker57

W. Edwards Deming59

Questions in Review61

End Notes61

Suggested Additional References and Links to the Web62

3 Operational Management of a Police Agency63

Key Individuals， Concepts， and Issues63

Definitions63

Chapter Objectives63

Introduction64

Basic Functions of a Police Agency65

Patrol Operations65

Directed Patrol67

Split Force Patrolling67

Difierential Response to Calls67

Investigation Process68

Decoy and Sting Operations70

Organizational Structure and Design70

Difierentiation71

Spans of Management71

Structural Design72

Structure and Community Policing73

Organizational Development74

Personnel75

Job Description75

Job Design75

Shifts77

Commitment78

Questions in Review79

Biggest Mistakes Police Leadership Makes and How to Avoid Them79

What Makes People Satised with the Police？79

What Did the Researchers Find？80

How Can the Police Increase Public Satisfaction with the General Perception of Police Performance？80

End Notes80

4 Leadership Approaches83

Key Individuals， Concepts， and Issues83

Definitions83

Chapter Objectives83

Introduction85

What Is Leadership？86

Leadership Approaches87

Trait Approach87

Sir Francis Galton87

Ralph Stogdill and Cecil Goode88

Situational Approach89

Contingency Approach90

Transactional Approach92

Leadership Styles93

Authoritarian （Autocratic）93

Democratic （Participative）96

Laissez-Faire96

Charismatic Leaders97

Which Leadership Style and When？99

Questions in Review99

End Notes100

Suggested Additional References and Links to the Web101

5 Planning， Implementation， and Evaluation103

Key Individuals， Concepts， and Issues103

Definitions103

Chapter Objectives104

Introduction104

What Is Planning？105

Traditional Planning105

Why Plan？107

Evolving Themes108

The Use of Research in Planning108

Strategic Planning109

The Applied Strategic Planning Model111

Planning to Plan111

Values Scan111

Mission Formation113

Strategic Business Modeling113

Performance Audit113

Gap Analysis114

Integrating Action Plans114

Contingency Planning115

Implementation115

Types of Plans116

Operational Plans versus Strategic Plans116

Short-Term versus Long-Term Plans116

Single-Use Plans117

Other Miscellaneous Plans117

Personnel Allocation and Staffing Plans117

Personnel Plans118

Training Plans118

Budget Plans118

Factors in Planning119

Planning a Diverse Workforce119

Envisioning and Planning119

Evaluation120

Questions in Review121

Biggest Mistakes Police Leadership Makes and How to Avoid Them122

What Does Management Expect from Subordinates？122

End Notes123

6 A Business Approach to Policing？125

Key Individuals， Concepts， and Issues125

Definitions125

Chapter Objectives126

Introduction126

Basic Elements of Total Quality Management127

The Plan-Do-Check-Act Cycle128

Historical Development of Total Quality Management130

A Brief on Deming， Juran， and Crosby130

Benchmarking132

Six Sigma134

Applying TQM Methods in Police Organizations135

TQM and Community Policing136

Reengineering138

Process Simplication139

Technology140

Applying Reengineering Principles to Police Organizations140

COMPSTAT141

Questions in Review143

End Notes143

Suggested Additional References and Links to the Web144

7 Problem Solving147

Key Individuals， Concepts， and Issues147

Definitions147

Chapter Objectives148

Introduction148

Discretion150

Managing Discretion152

Controlling Discretion through Professionalism153

The Nature of Decision Making154

Group Decision Making155

Analytical Tools for Decision Making157

Community Policing160

Supervision and Management in Community Policing163

Questions in Review166

End Notes166

Suggested Additional References and Links to the Web167

8 Technology and Management169

Key Individuals， Concepts， and Issues169

Definitions169

Chapter Objectives170

Introduction170

Police Technology171

Historical View of Police Technology171

The Current State of Police Technology173

Computer-Aided Dispatch174

Mobile Data Terminals177

Automatic Vehicle Locator Systems178

Automatic Vehicle Monitoring179

Personal Locator Transmitter180

Remote Control Information System180

Crime Detection and Analysis Technology180

Crime Mapping Technology181

The Computer and Criminal Investigation182

Evolving Weapon and Crime Control Technology182

The Smart Gun183

Fleeing Vehicle Tagging System183

Disabling Net and Launcher183

Mobile Video Recorders184

Management and Technology185

Human Resource Allocations186

Training186

Computer Crimes187

Future Trends188

Management Considerations189

Organizational Issues190

Questions in Review190

Biggest Mistakes Police Leadership Makes and How to Avoid Them191

Failure to Supervise a Police Lab in Houston， Texas191

What Happened？192

End Results192

End Notes192

9 Job-Related Issues195

Key Individuals， Concepts， and Issues195

Definitions195

Chapter Objectives196

Introduction196

Stress and the Police Occupation196

A Portrait of Police Work197

Police Stress199

Levels of Stress202

The Patrol Level202

The Supervisor Level203

Middle Management Level203

Command Level203

Special Case Stressors205

Minority and Female Police Offcers205

Family Issues206

Organizational Stressors206

Critical Life Events208

End Result of Police Stress208

Substance Abuse208

Danger Signs209

Police Suicide210

Managing Stress213

Physical Exercise214

Proper Diet214

Social Affiliations214

Relaxation Techniques214

Other Approaches to Stress Management215

A Healthy Work Environment215

Critical Incident Stress Debriefings215

Policing a Multicultural Community216

Demographics and Diversity217

Challenges and Opportunities for Law Enforcement217

Hate Crimes217

Building and Supporting a Multicultural Workforce218

Training Officers to Work in a Multicultural Society219

Questions in Review222

Biggest Mistakes Police Leadership Makes and How to Avoid Them222

Fighting Monsters222

End Notes224

Suggested Further References and Links to the Web226

10 Training and Education229

Key Individuals， Concepts， and Issues229

Definitions229

Chapter Objectives229

Introduction230

Why Train？231

Legal Issues232

Training Methods236

Behaviorist Police Training236

New Approaches to Police Training238

Andragogy and Police Training238

Training Applications239

Cultural Diversity Training239

Conflict Resolution and Mediation240

Criminal Procedure240

Community Survey241

Experience and the Classroom242

Training Curriculum242

Historical Underpinnings243

Evolving Police Training Curriculum244

Caveats for Managers248

The Environment of Police Training249

Police Education251

Questions in Review255

Biggest Mistakes Police Leadership Makes and How to Avoid Them255

City’s Insurance Rates Rise： Suit over Police Chase Is Blamed256

Oakland Considers Video Cameras in Police Cars in Reacting to Weight of Recent Lawsuits against City Cops256

Supreme Court Examines Police Liability for Faulty Warrant257

End Notes258

Suggested Additional References260

11 Recruitment and Selection261

Key Individuals， Concepts， and Issues261

Definitions261

Chapter Objectives261

Introduction262

Recruitment264

Impact of Higher Education on Police Hiring Practices265

Women in Policing271

Minority Recruitment277

Selection of New Hires279

Preemployment Standards280

Americans with Disabilities Act283

Drug Testing284

Written Tests285

Psychological Testing285

Background Investigation286

Polygraph Examinations287

Interviews287

Assessment Centers289

Questions in Review290

End Notes290

Suggested Additional References and Links to the Web291

12 Impact of the Courts and Legislation on Police Management293

Key Individuals， Concepts， and Issues293

Definitions293

Chapter Objectives294

Introduction294

Employment Discrimination296

Scope of the Act296

Title VIⅦ Suits297

Types of Violations under Title Ⅶ297

Disparate Treatment297

Retaliation298

Constructive Discharge298

Disparate Impact298

Religious Discrimination298

Affirmative Action Programs299

Drug Testing of Police Officers299

Sexual Harassment301

Labor Relations302

The Police Union Movement304

Impact of Unionization on Professionalism306

Impact of Unions on Pay and Working Conditions307

Collective Bargaining308

Police Strikes309

Management Rights310

Memoranda of Understanding310

Off- Duty Employment of Police Officers311

Conflicts of Interests311

Other Limitations312

Models for Off-Duty Employment312

Police Response to Special Populations312

Questions in Review313

Biggest Mistakes Police Leadership Makes and How to Avoid Them314

Do Police Officers Accused of Sex Offenses Get Only Slaps on the Wrist？314

End Notes315

13 Homeland Security and Policing317

Key Individuals， Concepts， and Issues317

Definitions317

Chapter Objectives319

Acronyms Used in Homeland Security319

Introduction321

Homeland Security Act of 2002322

Components of the DHS323

Agencies of the DHS323

Strategic Goals of the DHS325

The DHS and Cyber Security325

Law Enforcement and the DHS327

Maritime Drug Interdiction327

Treaty Enforcement327

Living Marine Resource327

National Incident Management System （NIMS）327

Incident Command System （ICS）328

Preparedness328

Communications and Information Management328

Joint Information System （JIS）328

NIMS Integration Center （NIC）329

General Police Duties aer a Terrorist Act329

Guide to Personal Emergency Preparedness330

Coping after a Terrorist Event330

Reactions to a Terrorist Act330

Practical Coping Ideas332

Questions in Review333

Biggest Mistakes Police Leadership Makes and How to Avoid Them333

End Notes333

14 Ethics335

Key Individuals， Concepts， and Issues335

Definitions335

Chapter Objectives335

Introduction： What Is Ethics？336

What Constitutes Ethical Behavior？337

Ethics as a Restriction on Behavior338

Kantian Ethics339

Moral Development341

Values342

Law Enforcement Values344

Departmental Values344

Management Tools345

Organizational Culture345

Personal Gratuities346

Individual Guidance346

Leadership Roles347

Internal Affairs Unit348

Ethics in Review350

Ethical Exercises352

Questions in Review352

Biggest Mistakes Poiice Leadership Makes and How to Avoid Them352

End Notes353

Index355